Welcome to the new issue of our Agent Focus newsletter. In this issue you’ll find all the latest Travelport news plus useful information on our forthcoming webinars, training opportunities and details of Airport Express, a free plugin available directly from Travelport Marketplace which allows agencies to book airport express services directly from within Travelport Smartpoint.
We’re also very excited about some of the benefits which the latest version of Travelport Smartpoint will bring to you and couldn’t resist giving you a quick overview of the new release. We’re convinced that if you want to redefine your revenues and enhance your customer’s experience then upgrading to the latest version of Travelport Smartpoint is the way to achieve it. With the introduction of Agent Alerts showing hotel offerings every time you book a flight, plus integrated TripAdvisor ratings, maximizing revenues from hotel bookings has never been easier. You can even email quotes to your customer directly from your workspace via Trip Quotes. To find out how these plus additional new time saving capabilities can make your business work smarter please click here.
We’re also delighted with the way that our efforts to redefine travel merchandising is already helping you upsell from one airline fare offering to another with Travelport Smartpoint. Currently over 91 airlines have signed up to participate in our Travelport Rich Content and Branding initiative which enables airlines to display their fares and ancillaries more effectively, allowing you to view and book them all within your normal workflow. Participating carriers now include Delta, Ryanair, British Airways, Iberia, easyJet, Avianca, Sun Country Airlines, Peruvian Airlines, SilkAir, Hong Kong Airlines, Hainan Airlines, WestJet , United Airlines along with our more recent signings Virgin America and TAP Portugal.
Thank you for your recent feedback on our new format newsletter. We’re very happy with the positive reception it has received to date and if you haven’t yet taken the opportunity to let us know your views on the revised format please help us by clicking on this link now and completing the (very short) questionnaire. We really appreciate you taking the time to help us. We intend to review all of your comments over the next few weeks and incorporate them into the newsletter going forward. This will mean that there may be a short break until you receive your next issue of Agent Focus, but it won’t be too long before we’re back with you.
Thank you for your ongoing support. We hope that you are as excited about all of the upcoming new developments as we are and that they demonstrate to you our continued commitment to redefining travel commerce on your behalf.
Sam Connors, Tele Sales Account Manager