Welcome…

 …to the latest edition of our Agent Focus newsletter, featuring the latest news from Travelport and a heads-up about some of our exciting new products and services.

I want to start by thanking those who responded to our surveys about how you would like the newsletter to be distributed. We’ve listened to your feedback and the newsletter will now arrive in your inbox on the first Monday of every month.

So what’s in store in this edition? Well, there are some useful smart tips so you can get the most out of Travelport Smartpoint. With enhancements like Agent Alerts to help you drive hotel bookings and Trip Quotes, which emails itineraries direct from your workspace, there are many ways to maximize revenue and productivity.

You’ll also find details on our upcoming training courses – which are designed to help you fully utilise our ever-growing range of products. You can also learn more about Travelport Marketplace which is the go-to destination for all the new technology solutions developed by Travelport and our partners. You’ll be amazed at how easy it is to plug in to the latest ideas.

In other news, the Galileo helpdesk number has changed – it’s now 0207 660 0296. Also, if you haven’t already, you can sign up for Alerts on ASK Travelport here, so you’ll always be the first to know about new ideas and products.

Please remember that from June we are synchronizing billing and FA to make our financial documents clearer and simpler.

Finally, we recently received recognition as winners of the ‘Best New Business Development Team’ at The People Awards. We’re really proud of this award win because it shows how hard we work to help our customers and that we’re always striving to achieve more.

Travelport Smartpoint customers have been asking for more colour options. Please take a moment to provide your feedback on these possible colour combinations.

Please do keep sending us your feedback on this newsletter – you can write your comments on this form. In the meantime, thank you for your ongoing support as we continue to redefine travel commerce and show you what we can do for your business.

Best regards,
Simon Ferguson, Regional Managing Director, UK, Ireland and Nordic Countries