Welcome to the latest edition of Agent Focus – our regular round-up of what’s happening around Travelport and in the wider travel industry.

I hope you’ve enjoyed the holidays and you’re feeling relaxed and recharged as business ramps up again – business conference season is now approaching, of course, and leisure customers are starting to think about their winter ski trip or even next summer’s adventure.

In this newsletter we’re looking at some of the technology that can help you. There’s information on how to book low cost carriers in just four easy steps plus an article on selling branded fares & ancillaries.

Other regular features include information about training opportunities on Travelport products, the latest innovations from Travelport Marketplace and a look at Travelport news.

IMPORTANT: Some users may be experiencing some problems if now using Microsoft Windows 10 and they originally accepted the installation default browsers as Microsoft Edge. Travelport recommends making Internet Explorer the default Internet browser in MS Windows 10.  The following answers are available in ASK Travelport:

AN14475 (1G/1V) How do I update Smartpoint to work with Windows 10?
AN14477 (1P) How do I get Travelport Smartpoint to work in Windows 10?
AN14476 How do I make Internet Explorer my default browser in Windows 10?

I hope you enjoy this newsletter and find it useful. As always, your feedback is extremely valuable to us – you can tell us what you think on this form.

Thank you for your ongoing support as we continue to redefine travel commerce and what it can do for your business.

Best regards,
Jasmeen Kaur, Business Development Director